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D. Ross

posted Oct 17, 2009, 7:43 PM by icetronix buyer   [ updated Jun 30, 2016, 11:50 PM ]
"Is it possible to give more than 5 stars?"
Just arrived home after collecting my car from Robbie and the lads in IceTronix, to say I'm happy with it is an understatement, these lads go above and beyond time and time again.

Firstly I had the car in for a service with Audi 2 weeks ago and they said there was some work that needed to be done, they quoted me some ridiculously high prices, so I went and called some garages to get better prices, of the 3 or 4 garages I called they all came back lower than Audi(no surprise there) , when I rang IceTronix they came back with prices about 10-15% cheaper than the other garages on top. Seemed too good to be true, Robbie even said he would throw in a free pair of bulbs (which look mint). Now I've been messed around in the past with mechanics and been lied to so I'm always weary about them.

When I came in to collect the car this evening Robbie sat down beside me and said that the prices came in a little bit cheaper and handed me back €30 saying I had over paid (I paid beforehand), there was no way I would have known that, as far as I was aware I was getting the work done for a steal as it was, with all that being said I walked out feeling like I robbed them.
Walk outside to see the car sparkling clean just washed and hoovered which I wasn't expecting.
On the drive home it was like driving a completely different car, so smooth, clean work done, feels like a brand new 161!
The cherry on top for me was on my way home I actually got a message from them thanking me for my business and to have a nice weekend. There is no way I could fault them on anything!
Smooth, professional, good quality work and extremely friendly from start to finish.
Wouldn't go anywhere else, cheers lads!